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Customer Service

How We Deal With Car Trouble

At Taitt's Auto Service, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Taitt's Auto Service. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Taitt's Auto Service, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Emphasis On Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Taitt's Auto Service focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.

We Go The Extra Mile

At Taitt's Auto Service, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2008, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 704-334-4208 or email us.

Car Warranty Scams FAQs

Be sure to review the below information in order to avoid a potential scam.

Is there a car warranty scam?

Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line.

Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.

What do I do if I fell for a car warranty scam?

There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.

How do you check if your car warranty or vehicle insurance has really expired?

If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.

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Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

Although I didn't get any services done here, he was extremely nice and helpful.

, 10/09/2024

I'm super glad I took my car to Taitt's! Trevor is so kind and was able to get me in and out same day for brake pad and rotor replacement. I also asked him to take a look at my tires, thinking that something may be wrong with one of them as the air in it seemed lower than the others. He mentioned everything looked good and didn't see any issues, and filled the tires with air to the recommended pressure without me even having to ask. Thank you, Trevor! I'm looking forward to bringing my car in for regular maintenance at Taitt's.

, 09/07/2024

I've been coming here for years and honestly speaking it's one of the best shops in the city!! Trevor is honest and responsible when dealing with your vehicle and the guy behind the hood Jeff is outstanding mechanic as well!! They are upfront, no cutting corners and no hidden agendas!! I thought my thermostat was going bad and brought it in EXPECTING to pay a grip because my thermostat is a complete HOUSING UNIT WITH THE THERMOSTAT INSIDE, they put my car on the lift to begin the process and was like hey WE HAVE GREAT NEWS, it's not your thermostat. It's a ring that popped from the radiator and you've just lost coolant!! A simple fix and less bang on my pocket to!!! With that being said THE NEXT PLACE WOULD'VE TOOK MY MONEY AND SAID YEP IT WAS THE THERMOSTAT!! So yes it's safe to say this is a TRUE MECHANIC SHOP, INSPECTION AND ALL!! THANKS Y'ALL, YOU HAVE MY VOTE!!? CONTINUE BEING GREAT TO THE PEOPLE BECAUSE IT LOOKS GREAT ON Y'ALL!!! HIGHLY RECOMMEND ?

, 04/26/2024

Real good mechanic there fair price

, 01/08/2024

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Partners

  • BBB Accredited Business
  • ASA (Automotive Service Association)
  • WIX Filters
  • Gates